If I had to choose just three words to describe the way I work, I would have to say knowledgeable, passionate and personable. I know, I know, there are plenty of sales people out there saying the same thing, but if you ask any of my clients, they’d tell you just how committed I am to my customers!
My name is Mervin. I love cars and I love working with people, which is why I love doing what I do for a living. I’ve worked for Birchwood since I was 19 – starting out as a student mechanic and detailer. Since 2006, I’ve been fortunate enough to work for the Birchwood sales team.
If I am looking to make a purchase – especially something big – I do my research and I ask a lot of questions. When you think about it, next to your home, a car is one of the biggest purchases most of us will ever make. That is why my number one priority is to know the products I sell, inside and out, and I always encourage my customers to ask questions about all of the different products available. My job is to find the perfect vehicle to fit your lifestyle.